Shipping Policy

CHARGES

Shipping and handling charges for online shopping at INTO vary based on the delivery location.

Free Shipping: Available only for customers within India.*

International Shipping: Customers outside India are responsible for paying shipping charges, duties, and taxes as applicable.

*Please note that handling or convenience charges may also apply.

DELIVERY

Orders will be shipped to the address provided at checkout. To ensure accurate delivery, please double-check your address before confirming your order.

* We recommend using office or residential addresses for delivery.

* Delivery to P.O. boxes or locations where the recipient cannot be identified is discouraged due to the high value of goods.

* Delivery dates are subject to change in case of unforeseen circumstances beyond INTO's control, such as transportation delays, customs clearance issues, or payment processing delays.

MULTIPLE DELIVERY SERVICE PROVIDERS

To ensure efficient delivery, we collaborate with multiple service providers, as no single provider has a strong network in all countries. You will receive an email with the service provider's details and tracking information within 48 hours of dispatch.

TIME FRAME

The delivery timeline depends on the type of order:

Made-to-Measure Orders: Typically take 15–25 days to process. Tracking details will be shared within 48 hours of dispatch.

Deliveries are conducted between 9:00 AM and 6:00 PM unless otherwise specified.

For shipping durations post-dispatch, please refer to the section below.

SHIPPING DURATION

Domestic Shipping: 2–3 working days.